Payment Policy
Last updated: August 6, 2026
What you can pay with at Emily Dublin, in which currency, and what becomes of your card details once you hit confirm.
Accepted methods
- Visa
- Mastercard
- Maestro
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
That is the complete list, and it matches the payment icons displayed on the site. Anything not named here is not available at our checkout.
Currency and tax
Prices are shown and charged in euro (EUR), inclusive of VAT and any other mandatory charges that apply. Taxes and fees are worked out and displayed at checkout before you confirm, so the number you approve is the number that leaves your account.
Holding your card or account in another currency means your bank converts at its own rate and may add a foreign transaction fee. Those charges are your bank's, not ours, and we do not receive any part of them.
Nothing ships before payment clears
Orders are only picked and packed once payment has been confirmed. Until then an order simply waits.
Paying by card may place a reservation on the amount when the order goes in, with the charge settling afterwards.
Security of the transaction
Every page of this site is served over an encrypted SSL connection. You can check that for yourself: the padlock icon in your browser and the HTTPS prefix in the address bar are both there.
Payment processing is carried out by providers certified against the PCI DSS standard. We do not see full card numbers and we do not store them. What we hold is billing and delivery details, the contents of the order, the payment status, a transaction reference, and the last four digits of the card — enough to identify a payment and not enough to make one.
Payment data and privacy
We do not sell, rent or otherwise pass on payment-related personal data. How personal information is handled generally is set out in the Privacy Policy.
Refunds
Money always goes back the way it came — to the card or account used for the original payment. It cannot be redirected elsewhere. Timings, conditions and what is not refundable are in the Returns & Refund Policy.
When a payment is refused
Automated fraud screening runs on every transaction, and either that screening or your own bank can decline one. We have no visibility of a bank's reasoning; only they can explain it. If a genuine payment is refused, write to us and we will investigate from our end.
Chargebacks and fraud checks
We dispute chargebacks that are unauthorised or fraudulent, submitting the carrier's delivery evidence in support. Orders flagged by our fraud checks are held for verification, and we contact you before cancelling anything. A legitimate order is released as soon as it checks out.
Updates
Should our accepted methods or our providers change, this page changes with them, along with the date at the top.
Contact
Emily Dublin
USEEMALL LTD — Company No. 13324887
Company address: Flat 4, 4 Conyngham Road, Manchester, M14 5SA, England
Returns address: sent to you by email once your return is approved
Email: support@emily-dublin.com
Customer service hours: Monday to Friday 09:00–17:00 (IST) · Saturday and Sunday 10:00–17:00 (IST)
We aim to reply within 24 hours.